When it comes to hiring, asking the right questions in an interview is vital. While hearing about a candidate's job history, education, and skill credentials are important, it could be argued that the most important information you need to make a right hire is hearing how they previously have handled certain experiences.
Everything from how did you handle a co-worker trying to start a competition among sales reps to what happens when a client you thought was going to sign says they are working with a competitor? After 100+ years of combined recruitment experience, Sales Recruiters has put together a few of our most asked questions to gather more insight into how each candidate handles an experience in the workplace.
- A client calls and says it is urgent that he speaks to your boss. However, your boss has told you he is in a meeting and cannot be disturbed. What would you do? Or share an example of a time this happened in your current role.
- A co-worker of yours frequently challenges you to informal competitors for things like, who can book the most appoints in an hour. How would you feel about this?
- A long-time customer of your company confides that recently a competitor has been aggressively calling. The customer hints that the competitor may be the target of several accounts in the area. What would you do?
- A minimum acceptable standard by which all must perform is best. When you cut from the bottom, the rest perform better without even a conversation.
- A project is being considered, you are asked to come up with suggestions for it. How comfortable would you be with coming up with ideas?
- Can you think of a time when you worked hard to attain a difficult goal or get something accomplished against the odds? What was the situation and what did you do? How did you feel afterward?
- A prospective client interrupts your presentation claiming that all products are the same. How would you convince her that your product is best for her company?
- An account you thought was close to signing suddenly tells you that they have received a significantly lower bid. You know your company will not be able to match this price. What would you do? Or how did you handle this in your current role?
- An important deadline is approaching which you promised your manager you would meet. Meeting the deadline begins to look unrealistic, even if you put some things on the back burner. What would you do?
- Another manager who is not too sophisticated technically tells you that he wants to get a certain part of his operation computerized to increase his productivity. When you look at the task it is not clearly evident that the computer is the right answer. How do you handle this?
- Another person in your organization has come to you with a complaint about one of her co-workers. She says that this person seems overly concerned with winning the marketplace. She feels that this co-worker should concentrate on his work. What would be your response?